Premium Canine Concierge Services
At The Canine Concierge, we offer exceptional canine care, home boarding, specialist estate, farm, and property sitting, as well as bespoke dog services for discerning pet owners throughout West Sussex, East Sussex, and Surrey.
Our professional estate, farm, and property sitting service is trusted by the owners of country homes, private estates, and rural properties across the UK and internationally. We provide discreet, dependable care for dogs and other animals in even the most complex settings.
Every dog we care for is welcomed as part of our family. By focusing on only one household at a time, we ensure a calm, personalized experience tailored to each dog's unique routine, personality, and well-being.
With unwavering attention to detail, professionalism, and genuine compassion, our pet concierge services deliver complete peace of mind—whether you’re away for a weekend or traveling across the globe.
Exceptional care. Absolute trust. Every time.
Trusted by Owners, Loved by Dogs.
- Home Boarding (Single household only)
- Estate, Farm, and House Sitting
- Dog Walking (Single household only)
- Pet Welfare Home Drop-Ins
- Vet and Groomer Transport
- ‘Same Day’ Cover Visit
- Evening Companion Service
- Wedding Pet Chaperone
- Bespoke Concierge Packages
Fully Licensed with Horsham District Council
Licence No: HOMEB/6649/26
Public Liability Insurance
DBS Checked
Canine First Aid and CPR (CPD)
SIA (Security Industry Authority) Licence
Full Clean UK driving licence including HGV Category C
Our Services
Home Boarding (Single Household)
Experience a calm and exclusive home-from-home environment where your dog is the sole guest from outside our own household. Our dedicated dog services focus on personalised canine care, offering daily exercise, enrichment, and plenty of affection to ensure your dog enjoys a relaxed and comfortable stay. As part of our pet concierge service, we prioritize your dog's well-being during their time with us.
Fully Licensed with Horsham District Council
Licence No: HOMEB/6649/26
Estate, Farm & House Sitting (Canine, Equine, Livestock etc)
Professional estate, farm, and house sitting services provide complete peace of mind while you’re away. We specialize in canine care, ensuring your dogs and other animals receive the attention they deserve. Our dedicated team expertly handles daily routines and the security of your home, farm, or estate with complete discretion.
SIA (Security Industry Authority) Licensed
Full Clean UK driving licence including HGV Category C
Dog Walking (Single Household)
Our dog services include private walks tailored entirely to your dog’s individual needs, routine, and energy levels. Whether it’s a peaceful countryside stroll or a more adventurous outing, every walk is conducted on a one-household basis for a calm, enjoyable experience, reflecting our commitment to exceptional canine care as part of our pet concierge offerings.
Pet Welfare Home Drop-Ins
Ideal for puppies, senior pets, or animals who simply need a reassuring visit during the day, our canine care services offer personalized attention. As part of our pet concierge, we provide feeding, fresh water, medication (where appropriate), toilet breaks, companionship, and welfare checks tailored to your pet’s routine.
Vet & Groomer Transport
We provide safe and reliable transport for your canine care needs, whether it's for veterinary appointments, grooming salons, hydrotherapy, or other dog services. Our pet concierge ensures your furry friend travels comfortably and arrives on time, helping to reduce the stress of busy schedules.
Emergency ‘Same Day’ Cover Visit
Unexpected change of plans? Subject to availability, we offer prompt same-day visits through our pet concierge service to ensure your pet receives the canine care, exercise, feeding, or companionship they need when you can’t be there.
Evening Companion Service
Perfect for dogs who thrive on companionship during the evening or for owners working late, our dog services offer essential canine care. We provide companionship, toilet breaks, feeding, gentle exercise, and a calming presence to help maintain your dog’s normal routine, ensuring they feel secure and well attended.
Wedding Pet Chaperone
Include your four-legged family member in your special day without worry. Our pet concierge services manage every aspect of your canine care, including transport, walks, photographs, and supervision. This way, you and your guests can fully enjoy the celebration, knowing your dog is in trusted hands.
Bespoke Concierge Packages
Every client and every pet is unique. Our bespoke pet concierge packages, focused on canine care, are individually tailored to your lifestyle and requirements. We combine multiple dog services into a seamless, fully personalized care experience delivered with professionalism, flexibility, and complete discretion.
About The Canine Concierge
Co-Owner - Tanya Haeffele
Born and raised on a working farm in Guildford, Surrey, my love of animals began long before The Canine Concierge was ever conceived. Growing up surrounded by horses, dogs, and a variety of farm animals instilled in me a deep appreciation for animal welfare, responsibility, and the unique personalities that make every animal special. Cari
Born and raised on a working farm in Guildford, Surrey, my love of animals began long before The Canine Concierge was ever conceived. Growing up surrounded by horses, dogs, and a variety of farm animals instilled in me a deep appreciation for animal welfare, responsibility, and the unique personalities that make every animal special. Caring for animals has always been more than a task for me—it has been an integral part of who I am.
Throughout my life, I have owned and cared for horses, dogs, and many other animals, accumulating decades of hands-on experience grounded in patience, kindness, and understanding. This lifelong passion is at the core of everything we offer at The Canine Concierge, where we prioritize premium canine care.
Prior to founding The Canine Concierge, I had a successful 30-year corporate career, including over 20 years in senior management and operations leadership. Managing international teams, overseeing complex operations, and fostering trusted relationships with clients highlighted the importance of professionalism, organization, discretion, and meticulous attention to detail—values that now underpin every pet concierge service we provide.
The Canine Concierge was established to deliver truly bespoke dog services for owners who expect nothing but the best for their beloved pets. Whether it’s adventure walks, luxury home boarding, wedding dog chaperone services, or personalized companion care, every dog is treated as part of the family and cared for as if they were my own.
Alongside my practical experience, I am committed to ongoing professional development, holding a DBS certificate and canine first aid training to ensure that every dog receives the highest standards of care, safety, and welfare.
Outside of work, my passion for the outdoors, fitness, and continual personal growth shines through. From completing self-supported Nordic ski expeditions across Norway and Sweden to taking part in endurance events and training in Brazilian Jiu-Jitsu, these experiences have reinforced the resilience, calmness, and discipline that I bring to every aspect of my work.
At The Canine Concierge, our philosophy is straightforward: every dog deserves exceptional care. My promise is to deliver a professional, trustworthy, and compassionate service that provides owners with complete peace of mind while ensuring every dog enjoys a safe, enriching, and happy experience.
For me, this is not merely a business; it is the natural continuation of a lifetime devoted to caring for animals.
Co-Owner - Dominic Odell
I was born and raised in rural Hertfordshire before moving to the Shetland Islands in my early twenties. My life has always been surrounded by dogs, and this lifelong connection with animals has given me a natural understanding of canine behaviour, welfare, and the essential value of calm, consistent, attentive canine care. As Co-Founder
I was born and raised in rural Hertfordshire before moving to the Shetland Islands in my early twenties. My life has always been surrounded by dogs, and this lifelong connection with animals has given me a natural understanding of canine behaviour, welfare, and the essential value of calm, consistent, attentive canine care. As Co-Founder of The Canine Concierge, I offer discreet and highly personalised pet concierge services for private households, country estates, family offices, and discerning clients who expect exceptional standards of professionalism, trust, and reliability in dog services. My career has included working with high-profile and ultra-high-net-worth individuals in private residences, luxury environments, and during international travel, where discretion, adaptability, and meticulous attention to detail were vital. These experiences have shaped the values that define The Canine Concierge today: professionalism, confidentiality, and exceptional service. Whether I’m providing countryside adventure walks, wedding dog chaperone services, pet transport, or bespoke pet concierge support, I approach every assignment with care, precision, and genuine compassion. I’m comfortable working independently or alongside household staff, estate managers, personal assistants, and family office teams, understanding the importance of integrating seamlessly into private environments while maintaining the highest standards of confidentiality. For me, every dog is treated as a valued member of the family. My commitment is simple: to deliver exceptional care, absolute reliability, and complete peace of mind for every client entrusted to The Canine Concierge.